Refunds & Cancellations

Cancellation by the Guest

It is understood that cancellations due to unforeseen circumstances occur from time to time. Please ensure you have adequate insurance cover for this eventuality.
TVillas Refund Policy
Our refund policy is as follows:
Booking Deposit 20% – No Refund under any circumstances.
Cancellation 57 to 31 days before arrival: Refund = 50% of monies paid excluding the deposit
Cancellation less than 30 days before arrival: No Refund under any circumstances
Please be aware, that if you cancel your villa booking, you will lose the 20% deposit.
Again, please ensure you have purchased adequate travel insurance cover.

Cancellation by TVillas

It is extremely unlikely that this would ever be the case, due to the number of properties that we own and manage. However, we reserve the right to find you alternative accommodation, similar to that booked, or refund all monies paid – this will be at our discretion.
We cannot accept any further liability other than the above.
Please ensure that you have purchased adequate insurance cover.

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